Returns & Exchanges

At Limelightpk, we strive to ensure your complete satisfaction with every purchase by offering a flexible 14-day return and exchange policy on all fashion items. If you are not entirely happy with your order, we are here to assist you with a seamless resolution process.

1

Initiate a Request

Contact our customer support team via email or WhatsApp within 14 days of delivery, providing your order number and the reason for the return.

2

Quality Inspection

Ensure the items are unworn, unwashed, and have all original tags attached; items showing signs of wear or damage will not be eligible for return.

3

Pack and Ship

Securely pack the items in their original packaging and ship them back to our central warehouse using a reliable courier service of your choice.

4

Refund or Exchange Processing

Once we receive and inspect your return, we will process your exchange or issue a refund to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing